Our policy

Privacy Policy

Petritive Private Limited (“Petritive,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, disclose, and safeguard your information when you use our website https://petritive.com or services.

We may collect the following data when you interact with our website:

  • Personal Information: Name, email, phone number, shipping/billing address, payment details (processed securely via PhonePe).
  • Technical Data: IP address, browser type, device information, cookies (see Section 4).
  • Usage Data: Pages visited, time spent, purchase history (via WooCommerce analytics).

Your data is used to:

  • Process orders, payments, and deliveries.
  • Communicate order updates, offers, and policies.
  • Improve website functionality and user experience.
  • Comply with legal obligations (e.g., tax/GST requirements).

We do not sell your data. Limited sharing occurs with:

  • Payment Gateway: PhonePe (for transaction processing).
  • Logistics Partners: To fulfill deliveries.
  • Legal Authorities: If required by law (e.g., court orders).
  • We use cookies (small text files) to enhance site performance, remember preferences, and analyze traffic.
  • You can disable cookies via browser settings, but this may affect website functionality.
  • We implement SSL encryption, secure servers, and regular audits to protect your data.
  • Payment details are not stored on our servers (handled by PhonePe’s PCI-DSS compliant system)

  • You may:

    • Request access to, correction, or deletion of your data.
    • Opt out of marketing communications (use “Unsubscribe” in emails).
    • Withdraw consent for data processing (contact info@petritive.com).

  • We retain personal data only as long as necessary for:

    • Order fulfillment (until delivery/refund completion).
    • Legal/compliance purposes (e.g., tax records for 6+ years under Indian law).
  • Our website may link to external sites (e.g., social media). We are not responsible for their privacy practices.
  • We may revise this policy periodically. Changes will be posted here with an updated “Last Revised” date.

  • For privacy-related queries or requests:

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